At Trent Valley Sailing Club, we are committed to providing exceptional sailing experiences for all our students. We strive to maintain the highest standards of service and safety. However, we understand that sometimes things may not go as planned. If you have a complaint, we encourage you to share it with us so that we can address it promptly and effectively.
Our complaints procedure is designed to ensure that all complaints are handled fairly, efficiently, and confidentially. We value your feedback and believe that it helps us to improve our services and better meet the needs of our students.
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